Terms and Conditions


BY ACCESSING THIS WEBSITE https://calayanislandtours.blogspot.com/ AND WEBPAGE https://www.facebook.com/CalayanIslandTours/, YOU AGREE WITH THE FOLLOWING TERMS AND CONDITION, set by ONE CAGAYAN VALLEY EVENTS for Charity Travel with a Cause.

IMPORTANT NOTES/TERMS AND CONDITIONS

BY JOINING OUR EVENT, YOU VOLUNTARY AGREE TO DONATE ALL PROCEEDS TO OUR TRAVEL WITH A CAUSE, CHARITY EVENT TO CALAYAN ISLAND.

IMPORTANT NOTES/TERMS AND CONDITIONS

CALAYAN ISLAND TOUR + TRAVEL WITH A CAUSE 
by ONE CAGAYAN VALLEY EVENTS

1.    THIS  RESERVATION ENTITLES  ONLY  TO  THE  ABOVE  STATED  ACCOMMODATION  AND  SPECIFIED  INFORMATION.

2.    IN KEEPING WITH OUR HEIGHTENED SECURITY PROCEDURES WE REQUEST YOU TO PROVIDE YOUR PHOTO IDENTITY PROOF BEFORE THE ORGANIZED EVENT TOUR + TRAVEL WITH A CAUSE


3.     THE HOTEL RESERVES THE RIGHT TO ACCEPT/REJECT THE GUESTS. IN CASE OF NON SUBMISSION OF THE PROOF OF IDENTIFICATION, ONE CAGAYAN VALLEY EVENTS WILL NOT BE RESPONSIBLE FOR DENIED CHECK IN DUE TO AFORESAID REASON.

4.    DURING HIGH TRAFFIC PERIODS LIKE CHRISTMAS AND NEW YEAR, THE HOTELS MAY CHARGE ADDITIONAL FOR COMPULSORY SUPPLEMENTS THAT NEED TO BE PAID DIRECTLY AT THE HOTEL.

5.    THIS RESERVATION IS NON TRANSFERABLE / NON ENDORSEABLE / NON REBOOKABLE. ANY REBOOKING WILL BE CONSIDERED AS NEW BOOKING WHICH IS SUBJECT TO AVAILABILITY AND ADDITIONAL CHARGE.

6.    ANY ALTERATION  MADE  WITHOUT  APPROVAL  FROM  ISSUING  OFFICE  WILL  BE  DEEMED  NULL/VOID.

7.    ANY INCIDENTAL/PERSONAL EXPENSES AND/OR ANYTHING THAT IS NOT SPECIFICALLY MENTIONED IN THE PACKAGE INCLUSIONS WILL BE CHARGED ON GUEST’S OWN ACCOUNT.


8.       NO REFUND WILL BE EXTENDED FOR ANY UNUSED SERVICES OR TICKETS,
CANCELLATION, NO SHOW OR EARLY DEPARTURE PRIOR TO DEPARTURE DATE.

9.       STRICTLY NO AMENDMENT OR CANCELLATION IS ALLOWED ONCE BOOKING IS CONFIRMED AND FINALIZED.

10.    WHOLE GUARANTEED PERIOD, FULL CHARGE PENALTY FOR ANY CANCELLATION,
AMENDMENT AND NO SHOW.  NO REFUND  FOR  NO  SHOW / OFFLOADED GUESTS.
11.      2000 Downpayment is non-refundable but transferrable to other joiner/s. Remaining balance will be collected one week before the event.


12.    ONE CAGAYAN VALLEY EVENTS WILL NOT BE HELD LIABLE FOR ANY FAILURE TO PROVIDE SERVICES CONTRACTED DUE TO CIRCUMSTANCES SUCH AS A RESULT OF FORTUITOUS EVENTS OR ACTS OF GOD (INCL. FIRE, FLOOD, EARTHQUAKE, STORM, HURRICANE/TYPHOON OR OTHER NATURAL DISASTER), WAR, INVASION, ACTS OF FOREIGN ENEMIES, HOSTILITIES, CIVIL WAR, REBELLION, REVOLUTION, INSURRECTION OR MILITARY OR USURPED POWER OR CONFISCATION, TERRORIST ACTIVITIES, NATIONALIZATION, GOVERNMENT SANCTION, BLOCKAGE, EMBARGO, LABOR DISPUTE, LABOR STRIKE, HIRED LOCAL TOUR GUIDE INEPTITUDE OR LOCAL TOUR GUIDE STRIKE AND/OR CIRCUMSTANCES BEYOND ITS CONTROL. THE DETAILS OF THESE TERMS & CONDITION DO NOT REMOVE THE COMMON LAW DUTY TO MITIGATE LOSSES.
13.  ONE CAGAYAN VALLEY EVENTS HAVE THE FULL RIGHTS TO MOVE THE EVENT INCASE THAT THE WEATHER CONDITION IS NOT GOOD FOR SEA TRAVEL. EXPECT FOR PLAN B EXECUTION AT A COMPRESSED TOURS. IF THE CLIENT CANCELS REBOOKING, HER PAYMENTS WILL BE CONVERTED TO TRAVEL FUND BUT THE 2000 PESOS NON-REFUNDLE PAYMENT WILL BE DEDUCTED FROM HIS/HER TRAVEL FUND OR HE/SHE WILL GET REFUND LESS 2000 PESOS.
14. ONE CAGAYAN VALLEY EVENTS HAVE THE FULL RIGHTS TO ACCEPT OR DENY ANY TOUR BOOKINGS IF THE CLIENT DIDN’T PROVIDE COMPLETE GUESTS DETAILS.

RESERVATION DETAILS


To reserve a slot, kindly deposit downpayment equal to 2,000. Remaining balance will be collected one week before the event. Please keep your deposit slip (screenshot for online transfer) for verification.

Downpayment is non-refundable but transferrable to other joiner/s.
Cancellations made on the day of the trip shall not be able to refund.

TO RESERVE YOUR TOUR SLOT:
Kindly provide the following details:
1. Complete Name
2. Address
3. Cellphone No.
4. Email Address
5. Birth date
6. Scanned/screen copy of payments

7. Alternate Email Address (If available please provide/ or respond with N/A)


REFUND POLICY

CANCELLATION BY THE CLIENT - NO REFUND (refer to no 8, 9 and 10 of out terms.)

CANCELLATION DUE TO BAD WEATHER - REBOOK OR EXPECT FOR PLAN B EXECUTION AT COMPRESSED TOURS (Refer to 13.)

CANCELLATION BY ONE CAGAYAN VALLEY EVENTS - FULL REFUND by release batch installment proportional to cash received. Hence first  release refund will be 50% but not exceeding 10,000 pesos, next release is another 25% but will not exceed 10,000 pesos, third refund release is 25% but will not exceed 10,000 pesos and final refund will be on the same conditions.

CANCELLATION BY BOTH PARTIES DUE TO TRAVEL DATES MISCOMMUNICATION - FULL REFUND by release batch installment proportional to cash received. Hence first  release refund will be 50% but not exceeding 10,000 pesos, next release is another 25% but will not exceed 10,000 pesos, third refund release is 25% but will not exceed 10,000 pesos and final refund will be on the same conditions.

Why does the refund will be released as batch installment?

When you join our charity blogging event, you agree to abide with our terms and conditions. We send batch installment refund due to payments made to our Van Transportation, Boat Transport, Resort Accommodation/ Homestay Services, Tour Guide Services and advances to our contracted tour service providers.

You knew that they are individual service providers for tours and they usually refund us (event organizers) usually between 1-3 months. Hence refund process may take 1-3 months to maximum of 6 months. As we try to mitigate losses that may arise due to cancellation from bad weather, you understand that the refund will be on per batch basis or it will take 1 month to 6 months.

Any questions regarding this refund process please don't hesitate to contact us via our Facebook page. You were aware about our terms and conditions when you book and visited our FB page and this event blog site.